Global Network Infrastructure
DYXnet’s global network infrastructure integrates state-of-the-art Internet Data Centres, well-equipped IP Call Centres, and a meshed network of POPs situated in 37 strategic cities across Asia, which collectively serve more than 700 highly developed cities in the region.
To ensure quality excellence, DYXnet is not only ISO9001 and ISO20000 accredited, but is also licensed as a Cisco Powered Network. DYXnet is also, as yet, the only Sino-foreign joint venture in China to operate IP Call Centres, Internet Data Centres and IP VPN services under official licences.
Network Operation Centre (NOC)
To ensure the smooth-running of your business, DYXnet provides non-stop network management and technical support services. We also provide individualized /NOC-dreamstime_11876533.jpg.aspx)
support for all customers throughout Greater China, including local language support with area-specific experience and expertise. In all our dealings, we emphasize 24x7 proactive, responsive, single-point-of-contact problem identification and resolution to ensure that each customer service matter is dealt with quickly, efficiently, and effectively.