Case Studies
DYXnet Success Story：GUESS, Inc
Internet Stability Ensuring Companies’ Steady Development
Comprehensive Services Enhancing Decision-making Flexibility
GUESS is one of the world’s renowned fashion brands with1,113 GUESS and GUESS Accessory retail stores worldwide. Retailing a wide variety of products, including apparel, handbags, watches, shoes and accessories, GUESS has established offices, warehouses and outlets in the Greater China region, Malaysia, Singapore and Thailand.
As a company which is aware of the service instability of some network service providers in Mainland China, GUESS two years ago adopted DYXnet’s network services, namely MPLS VPN and co-location services to support the company’s office operations in Hong Kong and Mainland China
MPLS VPN as Network Gatekeeper
Network instability has become a major concern for businesses in China. Mr. Stanley Au, Manager of Infrastructure - Asia Region, GUESS, Inc., said, “We take network stability into consideration when it comes to choosing a good service provider. With colleagues from different regions, we mainly use Internet for communications. If the network is unstable, it will significantly affect our daily operations.”
“DYXnet’s commitment to excellence, as demonstrated by their rapid response rates and superior network stability, together with their expertise and strength in sales professionalism and flexibility in service provisioning, have brought us great peace of mind over the past two years.” Mr. Stanley Au said.
Mr. Au continued: “We set up a MPLS VPN to connect our offices in Hong Kong and Shanghai via DYXnet, thus enhancing the free-flow of communications between staff members in the two different offices.”
Services Flexibility
To maximise customer satisfaction, in addition to quality services, more choices are also crucial to providing customers with greater flexibility – DXYnet’s co-location service provides this. GUESS leverages DYXnet’s co-location, while using other network backup services to best fit their needs.
Mr. Au said: “The co-location service by DYXnet provides us with extra protection. All traffic is fully-redundant, protecting companies’ data from any contingency.”
Extensive Coverage Supports Business Development
Over the past two years, GUESS and DYXnet have continued to maintain an excellent partnership. Mr. Au elaborates: “The extensive network coverage across the Greater China region is one of the reasons why we chose DYXnet. Besides, the DYXnet sales team regularly provides me with the latest service information and advice, further strengthening my confidence in its services. I would be more than happy to recommend DXYnet services to my friends.”