 IP
PBX
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What is IP PBX?
IP PBX is an open standard PBX system over internet protocol (IP) network. It not only
unites an organization's many locations - including mobile workers - into a single converged
network, but also promises cost savings by combining voice and data on one single network that
can be centrally maintained, as well as by eliminating toll expenses for calls between locations.
IP PBX getting mature All features of PBX can be found in IP PBX. They include call forwarding, call waiting and conferencing etc.
IP PBX emerged in 1998. The quality, stability and price all disappointed potential customers. As technology improves, price of IP PBX dropped last year to match the level of traditional PBX. Many overseas companies, including some international big names, are now adopting it. This signals the maturity of IP PBX. It can fit into Hong Kong companies in the same way, and bring additional benefits simultaneously.
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Simplified Phone Line Distribution
With IP PBX, a set of Ethernet is all a company needs for voice and data services. IF you company is preparing to move in the coming 2 or 3 years, IP PBX allows you to relocate effortlessly.
Simplified Management
Web interface allows users to modify settings and maintain the system easily. No technical knowledge is required. Even an administrative staff can handle it.
Great Potential Features
IP Phone, as an IP PBX terminal, is a mini-computer, which may provide various kinds of features in the future.
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IP PBX is promising
IP PBX not only brings advantages inside a company, but also extends its power
beyond that. The high adoption rate of broadband connection nowadays in Hong Kong
allows customers to fully enjoy the benefits of IP PBX.
- As Hong Kong economy is tightly integrated with Mainland China, many Hong Kong companies are opening offices in Mainland these years. Hong Kong companies was not able to take good care of communication system in their Mainland China offices, but IP PBX and broadband connection totally changed the scenario. They together bring the same feature set and support of headquarters in Hong Kong to China branches. They also centralize the management of communication systems in both offices.
- Hong Kong / Taiwan companies might only install primitive PDX system, which carries limited features and support, in their Mainland China factories. With IP PBX and IP VPN, system with rich features and simplified maintenance can be brought into factories in Mainland
- IP PBX enables IP features for phone systems, so customers can enjoy the advantages of IP Phone: tremendously cuts the cost of distant calls between headquarter and branches in China.
- Phone numbers of IP PBX system are attached to phone sets (or user IDs). It allows easy and flexible changes in office layout or relocation.
How to select IP PBX
The major advantage of IP PBX is being able to integrate companies' IP network and
broadband connection, so as to fulfill the communication need from remote locations,
like offices or factories in Mainland China. It also helps establishing IP-enabled
communication, so as to cuts IDD expenses and simplifies management.
Though IP PBX carries all features of PBX technology, hardware feature is not the
only consideration in selecting IP PBX products or services. Rather, customers
should consider a total solution with rich features of hardware and services.
Features Comparison for IPPBX Vs Traditional PBX
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IPPBX |
Traditional PBX |
| Useful and User Friendly Application (e.g. UM, IM, Presence,
etc) |
Support |
Not Support |
| Basic Features like Call forward, Call hold, Call Transfer,
Conference call, and etc. |
Support |
Support |
| Encrypted / Secure Voice |
Support |
Not Support |
| Data Voice Convergence |
Ease |
Complicated, Hardware may be needed |
| Mobility |
Support |
Not Support |
| Scalability & Upgradabilty |
Relatively High |
Relatively Low |
| Manageability |
High |
Low |
| Hardware Cost (Chassis, Components &
Hand Sets) |
Relatively High |
Relatively Low |
| Installation Cost |
Relatively Low |
Relatively High |
| Operational Cost |
Low |
High |
| Maintenance Cost |
Low |
High |
| Total Cost of Ownership |
Relatively Low |
Relatively High |
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